New Patients

Becoming a patient takes two steps: choose your office, then request a time. Everything below is the plain version of both — and of what happens once you're in the chair. Where a detail differs by office, it says so, and the office's own answer is always the current one.

Choose your office

Start with geography. The offices cover three areas of Southern California, and each keeps its own name, team, phone line, and treatment menu.

Huntington Beach: two offices share one building on Main St, each in its own suite — Beachside Dental Group and Pacifica Dental. They publish different treatment menus, and that decides most cases; Beachside or Pacifica? walks through the choice without guessing.
Westside Los Angeles: Marina Dentistry on Lincoln Blvd in Marina del Rey.
Downey and southeast LA County: Rio Hondo Dental Group on Paramount Blvd. Se habla español, and this is the group's office for Denti-Cal and Medi-Cal patients.

Not every office offers every treatment. Each location page lists that office's published menu, and every treatment page shows which offices offer it — check before you send a request, and the office confirms when it calls.

Request an appointment

A request is not a booking. Nothing is scheduled until a person at the office you chose calls you back and agrees on a time with you.

Send the appointment request form: pick your office, say how to reach you, and add a few words about what you need. Keep health details out of the message — the office covers those privately.
The office calls you back to find a time. If the care you need isn't on that office's menu, ask — another office in the group may list it.
Prefer the phone? Call the office directly. The front desk can take the whole request, and every office number is at the bottom of this page.

What to bring

A photo ID.
Your dental insurance card, if you have one. No insurance is fine — see below.
A list of medications and supplements you take, with doses if you know them.
Recent dental X-rays or records from a previous dentist, if you can get them — or that office's name, so records can be requested.
Your questions, written down. Visits go better when you don't have to remember them in the chair.

Ask when you book whether the office sends intake forms ahead of the visit; completing them early shortens your first appointment.

Insurance

Complete Dental Centers does not publish a group-wide carrier list, because one doesn't exist — each practice sets its own insurance participation. The surest answer is a call to the office you plan to visit with your plan details in hand. What each office publishes about its own approach:

Beachside Dental Group: “No insurance? No problem.” Call the office to discuss your coverage.
Pacifica Dental: works with a number of insurance companies — call to check yours.
Marina Dentistry: states it accepts PPO and HMO plans — confirm your specific plan with the office.
Rio Hondo Dental Group: accepts most PPO and HMO plans, and is the group's office for Denti-Cal and Medi-Cal patients.

Financing

Every office offers third-party financing, and each works with its own lenders — so the names and promotional terms depend on the office. Approval and exact terms come from the lender, subject to credit approval. The per-office rosters, plus what to say when you ask, are on the financing page.

Membership plans

For patients without insurance, each office sells its own in-office membership plan: a flat yearly fee, paid to that office, covering preventive care there with discounts on other treatment. The yearly prices are the same at every office ($199 / $299 / $399); what each plan includes differs by office. A plan applies at the office that sold it, and none of them are dental insurance. Compare them on the membership page.

Your first visit

A first visit is an exam and a conversation. Expect a review of your health history, X-rays where they are needed, and an examination — then a plain-language walk-through of what was found.

Whether a cleaning happens the same day depends on what the exam finds and on the office's schedule; ask when you book so there are no surprises. If treatment is recommended, ask for the options and their costs before anything is scheduled. That conversation is a normal part of the visit, and you're entitled to it.

If anything on this page differs from what the office tells you directly, go with the office — policies are set practice by practice, and their answer is the current one.